At GreenSquareAccord, we believe housing is more than just a place to live. We’re looking for a passionate and proactive Partnerships Officer to join our Homes and Communities team and play a vital role in supporting residents across our supported living services. This dynamic, customer-facing role requires working closely with residents, local authorities, the NHS, and support providers to deliver high‑quality housing management services that truly change lives.
Responsibilities
* Deliver and oversee intensive housing management services with a strong focus on resident satisfaction.
* Manage a portfolio of supported living schemes, including leased, agency‑managed, and directly managed properties.
* Act as a key link between GreenSquareAccord and partner agencies such as social care, local authorities, and support organisations.
* Support residents through tenancy sign‑ups, inductions, and ongoing tenancy management.
* Carry out property inspections, viewings, and void management to ensure homes are safe and ready.
* Work collaboratively to prevent and manage anti‑social behaviour (ASB).
* Monitor rent accounts, support residents with Housing Benefit applications, and help maximise income.
* Build strong partnerships to ensure high‑quality, compliant, and supportive housing services.
Qualifications
* Experience in housing management, ideally within supported housing.
* Skilled in working with vulnerable individuals and handling sensitive situations with empathy.
* A confident communicator with the ability to build relationships across a wide range of stakeholders.
* Organised, self‑motivated, and able to manage a varied workload independently.
* Knowledgeable in tenancy law, welfare benefits, and housing processes.
* Comfortable using IT systems and maintaining accurate records.
* A team player who thrives in a collaborative, fast‑paced environment.
* Valid driving licence.
Benefits
* 25 days annual holiday entitlement.
* A defined contribution pension scheme.
* Trust‑based flexible working and a Confidential Employee Assistance Programme (EAP).
* Two days paid volunteering leave per year.
* Buying and selling of annual leave.
* Opt‑in health cash plan with coverage on eye tests and glasses, dental, therapy, and much more!
#J-18808-Ljbffr