We’re now looking for a Group Exercise Operations Assistant to join the pre-opening team at Third Space The Whiteley. This is a unique opportunity to play a key role in launching our newest club, supporting our Group Exercise Manager and helping us deliver outstanding service and operational excellence from day one.
What you’ll do
* Support the Group Exercise Manager with the day-to-day running of the department
* Deliver group exercise classes in line with Third Space standards and values
* Act as the main contact for class instructors, supporting inductions, processes and communication
* Manage last-minute cover requests and ensure accurate class attendance reporting
* Handle member engagement tasks including NPS follow-up calls and no-show outreach
* Ensure studios, workout zones and equipment are maintained to the highest standard
* Support in planning and delivering special events, marketing activity and community initiatives
* Drive performance by meeting KPIs such as class attendance, operational standards and member satisfaction
What you’ll get
* The chance to be part of the pre-opening team at our most exciting new club opening
* A varied role where no two days are the same, combining teaching, service and operations
* Exposure to a network of industry-leading instructors and fitness experts
* Ongoing training, development and education to grow your skills and career
* A collaborative team environment where your input and ideas are valued
* Complimentary membership for you and a family member or friend, with full access to our world-class facilities
What we expect
* Minimum Level 2 fitness qualification
* Experience in a customer-focused role, ideally within fitness, leisure or hospitality
* Strong organisational, administrative and communication skills
* A passion for group exercise – both teaching and participating
This role is ideal for someone who thrives in a fast-paced environment, loves group exercise and wants to be part of shaping the launch of Third Space The Whiteley. #J-18808-Ljbffr