Buyer Relationship Executive Field Based – South of England £30,000 (OTE up to £40,000) plus company car 40 hours per week Monday – Friday BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey. Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working. We are looking for a Buyer Relationship Executive with the skills to spearhead growth initiatives and support our current and growing existing buyer base for our organisation. You will be responsible for supporting our buyers using data provided, prospecting, analysing market trends and understanding competitor activity. The role requires a drive to support at various levels our current buyer base of predominantly Black Platinum card level and a target portfolio of lapsed buyers, whilst always offering the highest levels of customer service. The role is a mixture of field travel, visiting customers at their premises, visiting multiple BCA locations across the UK, overnight stay when required and home working. Key Responsibilities Predominantly support our existing buyer base at Black Platinum level to enable the business to meet the wider growth objectives Building relationships with potential clients, and understanding their business challenges to support share of wallet at BCA Managing a diary, booking appointments, both physical and online meetings Increasing Share of Wallet Demonstrate BCA’s products and services including (but not limited to) Partner Finance, Part Exchange opportunity, AutosOnShow, Bid Now/Buy Now, DealerPro & Cinch Educate buyers through their onboarding journey, searching for stock, understanding the multiple purchasing platforms including the buying app and utilising self-services capabilities on our platforms including (but not limited to) booking collection, delivery, making payments etc. Ensuring our new buyers understand the policies and procedures of the buying process Being the primary point of contact for your buyers to support their ongoing buying experience Create, build and maintain successful working relationships with Auction Centres / Customer Services and all other BCA businesses Gain customer insight from Buyers to help make recommendations that can improve marketing effectiveness, operational efficiency and customer satisfaction Promote BCA online and physical sales channels, supporting BCA Auction’s, Vendor programmes and online services Maintain a relationship with the National Accounts team and participating auction centres, keeping them updated with buyer contact activities and requirements Key Skills Clean Drivers Licence Fully literate on MS Office mainly Microsoft Word, Excel & PowerPoint Proficiency in CRM platforms such as Salesforce Good relationship building skills and networking expertise Strong sales and negotiation skills Results driven attitude Desirable New Business/Business Development experience Automotive sector background Knowledge of BCA products and services We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability. INDLP