Overview
Tesco UK • Bishop Auckland • Permanent • Apply by 30-Sep-2025
Availability Window: Days From time To time Sun 05:00:00 10:15:00 Tue 05:00:00 10:15:00 Fri 05:00:00 13:15:00 Sat 05:00:00 10:15:00
Salary: Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility; if your available times closely match but do not exactly match the advertised times, we would still love to hear from you. Read more.
Customer focus: Customers are at the heart of everything we do.
It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it exciting.
* Being a colleague in one of our stores means you will help to serve our shoppers better every day.
* You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Important: You must be over 18 to apply for this role.
What is in it for you
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
* Access to free wellbeing services with resources to support mind, body, and life
* Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
* Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
* Uniform provided and policies to support you for life's moments, big and small
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please read more.
* Read more about the benefits we have available for our colleagues
Your responsibilities
* Knowing your customers and serving them with passion and pride; giving great natural service.
* Passionate and knowledgeable about the products and services within the store.
* Working across the store in service, picking and replenishment areas where required.
* Putting training into practice to work safely, effectively and to serve customers brilliantly.
* Making decisions that are right for customers, delivering routines in-store that meet customer needs at the right time.
* Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
* Understanding the store's performance and your part in driving service, sales, reducing waste and shrinking loss.
* Handling products with care to maintain quality and ensure they reach customers in the best condition.
* Being yourself, living Tesco values, making everyone feel welcome and following policies.
* Occasionally you may be required to accept deliveries into the store.
What you will need
* A passion for delivering great service, greeting customers with a smile, and serving them with pride
* The ability to build rapport with customers so they leave having had a great shopping trip
* To take initiative and make decisions that are right for our customers
* Work well within a team and communicate openly with others
* Build relationships with colleagues to create a team spirit, having fun and celebrating success
* Be at work on time, well presented and ready to be a brand ambassador
About us
Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please read more.
Please note
Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please read more
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On occasions where there are high volumes of applicants, some roles may close earlier than the advertised end date in order to manage applicants. We will only offer feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
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