A leading recruitment firm is seeking a Head of Service Delivery to manage service management teams within a fast-paced SME organization. The role requires ITIL V3/V4 accreditation and strong managerial skills, with a focus on customer-centric service delivery. Candidates should have experience in implementing TOMs and managing relationships with third-party suppliers. This position offers potential for long-term engagement and primarily requires on-site presence at the client's head office.
#J-18808-Ljbffr