Overview
Role overview. Post Office Counter Clerk / Customer Team Member at Nuthall Road Post Office. 22 Hours per week. Various shifts. Must have Post Office experience. Exciting opportunity for a SPAR Customer Team Member (18+). As a Post Office Counter Clerk in the SPAR Store, you will support store management and contribute to a positive customer experience, aiming to maximise sales and profit through allocated tasks.
Responsibilities
* Greeting customers in a friendly and welcoming manner.
* Answering customer inquiries about products and services and assisting customers in finding items.
* Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
* Upselling selected products and highlighting multi-buy offers to maximise sales.
Store Operations
* Stock processing: checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock for freshness and timely expiration.
* Completing additional tasks such as date checking, stock and gap checking, price changes, promotional displays, and other tasks as required.
* Adhering to all company policies and procedures.
Key Skills/Knowledge
* Previous experience in a similar role and/or industry is preferred, especially Post Office experience.
* Reliable with strong attention to detail; follows instructions and procedures.
* Understanding of retail legislative responsibilities and ability to assist with adherence.
* Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
* Experience with a ‘Challenge 25’ policy is desirable.
* Keen, enthusiastic, and able to work both in a team and independently.
* Cash handling experience is preferred but not essential.
What’s in it for you?
* Excellent Benefits Package including holiday, maternity and paternity leave and pay in excess of statutory entitlements.
* Skill development in a supportive and diverse culture; outstanding training and development.
* Hands-on experience in a high-volume, fast-paced convenience store.
* Generous staff discount in SPAR stores (excl. Alcohol & Cigarettes).
* Proactive promotion of internal candidates; paid breaks; free tea & coffee.
* Early access to pay through ‘EarlyPay’; 24/7 access to payslips and rotas via HR/Payroll portal.
* Wellbeing support including emotional support, counselling, legal and financial advice.
* Company Pension Scheme and NEST pension; life insurance worth 1 x annual salary and 6 x annual salary with company pension.
* Cycle to work scheme; long service awards; extra holidays purchase scheme.
Employer and Contract Details
A.F. Blakemore & Son Ltd is a large, privately owned UK company founded in 1917, operating SPAR stores nationwide. We offer a range of retail, food service and wholesale distribution activities.
Department: Retail - POST OFFICE
Contract type: Permanent
Hours: 22 Hours per week
Salary: Up to £12.25 p/hr (depending on age)
Application
Closing date for applications: 29th October, 2025
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