Job Responsibilities
* Responding to end user support requests.
* Contacting end users to identify the nature of problems.
* Potential travel to satellite offices and availability to work after hours when necessary.
* Troubleshooting hardware and software issues.
* Installing and maintaining hardware and peripherals.
* Installing and upgrading operating systems and software.
* Completing reports and ordering supplies.
Requirements
* Knowledge of popular operating systems, software applications, and remote connection systems.
* Good written and verbal communication skills.
* Excellent punctuality.
* Previous experience in a similar role.
* Willingness to learn new skills and adapt to new information.
* Ability to prioritize and implement solutions.
* Competency in diagnosing, troubleshooting, and repairing hardware and software on PCs and related equipment.
* Basic understanding of TCP/IP networking.
* Basic understanding of backup technologies.
* Previous experience with Adobe products.
If you believe you possess these qualities, we would like to hear from you.
Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.
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