Overview
We’re looking for enthusiastic and customer-focused Ice Rink Hosts to join us at Warwick Castle this winter season. If you’re a confident skater with a passion for providing top-notch service, this could be the perfect role for you.
Responsibilities
* Welcoming guests to the ice rink with a smile and friendly greeting.
* Handling payments and scanning tickets.
* Assisting with skate exchanges and safely storing personal belongings.
* Patrolling the ice to ensure everyone’s safety and enjoyment.
* Helping with ice maintenance and keeping the rink clean and hazard-free.
Qualifications & Experience
* Confident skating ability (you don’t need to be a pro, but you should be comfortable helping guests on the ice).
* Strong communication skills and a passion for customer service.
* Experience in a guest-facing role.
* Flexibility to work weekends, evenings, and festive holidays like Christmas Eve, Boxing Day, and New Year’s Eve.
* A calm and positive attitude, even in a fast-paced environment.
Benefits
* 8-week seasonal contract with 3-4 shifts per week.
* Access to the Merlin Magic Pass – free tickets to Merlin attractions worldwide.
* 25% discount in Merlin shops and restaurants.
* 40% discount on LEGO online.
Pay Range
GBP £12.31 per hour.
Location
Warwick Castle, Warwick, United Kingdom
Seniority level
Entry level
Employment type
Full-time (seasonal)
Job function
Guest Services, Operations, and Recreation
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