Overview
Join to apply for the Customer Service Advisor role at TieTalent.
Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.
Employment type: Full-time (Permanent).
Hourly rate: £12.82.
Responsibilities
* Speak with customers over the phone about their accounts, listen to their needs and work together to find the best possible outcome.
* Support customers with flexible scheduling and occasional home working options as part of the Billing Team in Cardiff.
What’s in it for you?
* A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonus.
* Online GP – giving you access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks off for carers to support those caring for family or friends who are disabled, ill or elderly.
* Family Leave - Equalised maternity, paternity, and adoption leave; 18 weeks full pay and 8 weeks half pay in the first year.
* Huge discounts on EE & BT products including your Mobile and Broadband – saving hundreds of pounds every year.
* Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
* Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front.
* Volunteering days, so you can give back to your local community.
* Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Technology, Information and Internet
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