Our client is a well known FMCG Drinks company that own venues and supply to companies throught the UK. They are looking for someone experienced in high volume Sales Orders and able to deal with detailed complex orders.
This is an office based Role in North London Totenham area
Duties include:
1. Taking and processing orders via telephone, from sales representatives, by email, Excel and also via bespoke food and beverage platforms such as F&B, Swiftcloud, and Procure Wizard.
2. Once order taken checking its within its agreed terms and if not listing on held orders for credit control sign off
3. Advising customers of out of stock items and offering replacement stock
4. Liaising with customer, drivers and transport manager regarding deliveries
5. Liaising with the Leeds depot on required stocks and upcoming deliveries both by Maddex and daily couriers
6. Organising last minute couriers for customers who require additional stock outside of their normal delivery day.
7. Invoicing orders once picked by our warehouse operators
8. Raising credit notes for prices discrepancies, out of stock items
9. Understanding how the return of stock system operates
10. Ensuring that all paperwork regarding delivery has been returned at the end of the day I e proof of delivery has been signed and dated and if any shortages have been noted that they are investigated accordingly.
11. Dealing with Ullage c...