Purpose of the Role
At Leader Online Ltd, our values guide everything we do. We believe in the power of Teamwork, working together as one team with a shared vision. We show Care for ourselves, each other, our business, and the environment. We are Customer Centric, always placing the customer at the heart of what we do. And we act with Respect and Integrity, doing the right thing with honesty, responsibility, and accountability.
As a Picker at Leader Online, you will play a crucial role in the fulfilment of customer orders by accurately selecting, handling, and preparing stock for dispatch using warehouse equipment including Reach Trucks. You will work within a fast-paced environment to ensure service level targets are met efficiently and safely.
Requirements
Key Responsibilities
Order Picking & Fulfilment
* Accurately pick stock in accordance with picking instructions, OTIP targets and dispatch requirements.
* Operate Reach Trucks safely to retrieve stock from various heights and locations.
* Ensure items are correctly labelled, packed, and prepared for dispatch.
* Use handheld scanners and the Warehouse Management System (WMS) to log picked items.
Stock Handling & Storage
* Transport and store stock safely and securely, banding and wrapping as required.
* Assist in replenishing picking areas from bulk storage.
* Carry out inventory counts and stock checks to maintain accuracy.
Goods In & Out
* Support with unloading incoming deliveries and loading outbound shipments as required.
* Conduct visual quality checks to ensure stock is damage-free and accurate against delivery notes.
Health, Safety & Compliance
* Operate all equipment including Reach Trucks in line with safety protocols and training.
* Maintain a clean and organised work area, ensuring walkways are clear and waste is disposed of correctly.
* Report any hazards, faulty equipment, or incidents to management immediately.
Performance & Teamwork
* Work collaboratively with colleagues to meet department KPIs and service levels.
* Show initiative in improving efficiency and reducing damages.
* Demonstrate reliability, accuracy, and a positive, proactive attitude.
Requirements
* Mandatory: Valid Reach Truck and/or Counterbalance licence.
* Previous experience in a fast-paced warehouse environment.
* Comfortable working independently and as part of a team.
* Strong attention to detail and ability to work to targets.
* Good literacy and numeracy skills.
Desirable Qualifications
* Counterbalance and/or Pivot Steer (Bendi/Flexi) licences.
* Experience using WMS and handheld scanners.
Our Expectations
* Uphold company values of respect, integrity, and commitment.
* Handle stock and equipment with care and attention.
* Communicate effectively and professionally at all times.
* Demonstrate a strong work ethic and commitment to high performance.
Benefits
* Competitive pay and benefits
* Growth opportunities and career development
* Fun, fast-paced team environment
* Chance to drive customer loyalty in a leading UK ecommerce retailer
* 22 days holiday per year, together with bank holidays, and a scheme to enable employees to purchase an additional 3 days holiday from the Company, or sell back 2 days of holiday to the Company;
* Length of Service holiday awards: 1 extra day for every 3 years service;
* Salary sacrifice pension scheme with employer contributions of 3% in line with current statutory requirements;
* Salary sacrifice Cycle-to-work scheme;
* Staff discounts on the Leader product range;
* Subsidised gym membership;
* Employee Assistance Programme, Access to Wellbeing Advice & Counselling
* Employee Referral Bonus
* Salary: 14.25 ph
* Shift Type: 14:00- 22:30