We're Hiring: Administrator / Project Support
Employer: Synergi SW Ltd
Full-time | Permanent
About Us
Synergi SW Ltd is a fast-growing heating, plumbing, and renewable energy company providing expert solutions across the South West. With a strong reputation for quality, innovation, and customer care, we're looking for an organised and proactive Administrator to join our team and help keep projects running smoothly.
The Role
As an Administrator, you'll play a key role in supporting the full project lifecycle — from planning and scheduling through to invoicing, logistics, and customer care. Working closely with engineers, our office team, and customers, you'll ensure that jobs are well-coordinated, documents are accurate, and queries are handled efficiently.
Key Responsibilities
* Scheduling & Coordination – Book surveys, installations, and follow-up works in line with engineer availability and SLA timeframes.
* Logistics Support – Coordinate deliveries, van stock, and material orders.
* Admin & Finance – Prepare job documents, process invoices, reconcile purchase orders, and manage supplier paperwork.
* Customer Care – Handle calls and emails, provide regular updates, and resolve queries with professionalism.
* Compliance & Submissions – Support funding applications (BUS, ECO, WHLG) where required.
What We're Looking For
* Previous experience in administration (construction, engineering, or utilities background desirable).
* Highly organised with excellent attention to detail.
* Strong communication and customer service skills, both written and verbal.
* Confident using digital tools, including Excel and job management software (e.g. Commusoft).
* Calm, professional, and reliable when managing competing priorities.
What We Offer
* Competitive salary (commensurate with experience).
* Full-time, permanent role with development opportunities.
* Supportive team environment within a growing company.
* 24 days holiday plus bank holidays.
* Pension scheme and staff benefits package.
If you're looking for a new challenge and want to play a key role in accelerating a forward-thinking, quality-driven team — we'd love to hear from you.
Apply now and help us power the future of plumbing, heating, and renewables.
Job Type: Full-time
Pay: £26,000.00-£30,000.00 per year
Benefits:
* Additional leave
* Company car
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* Sick pay
Work Location: In person