Apprentice Microsoft Azure Cloud Support Specialist (Information Communications Technician Level 3)
Fixed Term, Full Time
£25,081 per annum
Location: Chelmsford
Closing Date: 30th April 2026
You will be working within a team responsible for the maintenance and configuration activities for all corporate technical management practices, and complete tasks that are complex due to the level of knowledge required and business criticality. The work encompasses development, maintenance, system configuration, infrastructure & platform activities and deployments supporting key business areas of the Council, while maintaining security of operation and management of risk. This includes any associated configuration management, application upgrades, company portal administration and interfaces to applications across the Council, and assisting with management reporting requirements to ensure secure, efficient operation of business activities.
This apprenticeship (Microsoft Azure Cloud Support Specialist - Information Communications Technician Level 3) is designed to equip you with core skills to specialise in cloud systems and to resolve IT issues efficiently. During the apprenticeship, you will obtain industry‑recognised Microsoft certifications and develop skills to both enhance IT performance and responsiveness and to secure and optimise cloud infrastructure.
Accountabilities
* Work collaboratively with different areas across EDS and ECC.
* Meet the objectives of the role agreed and deliver work within agreed timescales to demonstrate learning and acumen for Digital.
* Utilise experience and knowledge gained to help improve EDS to ensure we deliver digital services that are designed and delivered with a clear focus on the needs of our users.
* Ensure delivery of requirements agreed in the personal development plan and apprenticeship study programme, including any external training, assessment or examinations needed to be successful.
* Specific individual and shared targets and objectives are defined annually within the performance management framework.
Essential Requirements
* Understanding of the commitment to continual professional development to keep pace with technical and business change and acceptance of working to meet agreed competencies.
* Computer literate with a good understanding and capability in standard MS Office applications.
* Enthusiastic and able to demonstrate a determination to succeed in the EDS.
* Good written, verbal and presentational skills.
* Good customer service skills.
* Good teamwork skills.
Benefits
* Healthy work life balance; flexible and hybrid working options.
* Wide range of learning and development opportunities.
* 26 days annual leave + bank holidays + option to purchase extra.
* Generous Local Government Salary related pension scheme.
* Access to hundreds of discounts and benefits through Essex Rewards.
* Access to our health and wellbeing support platform with LifeWorks.
* Disability Confident Leader: we are committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job.
* Up to 4 days per annum volunteering leave.
* Employee support networks, to ensure everyone is treated with dignity and respect.
* A fully funded Information Communications Technician qualification delivered online over 18 months by our partnered training provider.
Start date for this role will be 1st September 2026.
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