VodafoneThree - Retail Business Advisor - 40 hrs per week - Manchester Trafford
Location: Manchester Trafford
Salary: £13.49 per hour plus bonus and Vodafone benefits
Working Hours: 40 hours per week, including some weekends & bank holidays
Why VodafoneThree
VodafoneThree builds a network the UK can count on – one that connects people, places and potential. We help close the digital divide, empower communities and drive meaningful progress. Everyone should feel they belong – a welcoming workplace where every voice is heard and people can show up as themselves.
What You’ll Do
* Deliver a consistently brilliant shopping experience to every business customer, every time.
* Approach every interaction with customers as an opportunity to increase revenue and customer experience, using solution‑based selling and offering products and services that meet the customer’s needs.
* Advocate the Vodafone brand.
* Deliver your work operating within the current frameworks and processes of your team and department.
* Provide informal guidance when required to support new team members.
* Participate in Vodafone’s security vetting process whenever required.
Who You Are
* Promote the store as the destination of choice for local business customers.
* Deliver the best service on the high street to our business customers.
* Have a deep knowledge of business customer requirements and the market.
* Be a store specialist for all business‑related products and bring these to life for our customers.
* Advocate our business products and services across the store team, role‑modeling our approach.
* Generate business leads to business teams & prospect in your local business community.
* Own the training and delivery of new / existing business offers and solutions to the store team, coaching when required.
* Recommend suggestions to the Store Manager on how to improve customer service.
* Always act with good conduct, ensuring customers are given correct and relevant information so they can make an informed decision.
What We Offer
Great pay, bonuses, up to 28 days off plus bank holidays, paid time for charity work, discounts, vouchers, a pension plan and learning tools.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators’ standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, please refer to the Accessibility section of our Careers website for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We value authenticity and look forward to getting to know the real you.
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