At Booker, we’re committed to helping every colleague feel supported, empowered and able to do their best work. Our people‑focused technology plays a key role in that — and we’re now looking for a Lead Product Manager who can help us design simple, intuitive and role‑based experiences that make a real difference.
As the Lead Product Manager for People, Talent & Learning, you’ll be responsible for the full colleague experience across our People technology, ensuring OurBooker becomes the clear and intuitive starting point for accessing People services throughout the colleague lifecycle.
You’ll set the product vision, roadmap and OKRs for People management (SAP), payroll, onboarding, talent and learning. You’ll balance strong operational performance with modernisation and simplification, translating policy, regulatory requirements and organisational needs into straightforward, role‑based journeys.
You’ll also work closely with People leadership, Operations, Finance, Technology, Digital teams and SaaS partners to deliver outcomes that matter — improving engagement, efficiency and insight across the business.
* Set the People product vision and strategy, ensuring OurBooker becomes the primary experience for colleagues.
* Define and maintain a cohesive hire‑to‑retire roadmap, translating strategy into clear and sequenced delivery.
* Own People journeys in OurBooker end‑to‑end, shaping navigation, discoverability and personalisation with Digital teams.
* Prioritise improvements based on colleague pain points, value and risk rather than ticket volume alone.
* Use data, behavioural insight and feedback to drive adoption and make evidence‑led product decisions.
* Champion inclusive, accessible and mobile‑first design that reflects the needs of branch, distribution and office colleagues.
* Provide senior leadership and bring clarity to decision‑making, reducing back‑and‑forth across stakeholders.
* Embed privacy, security and compliance by design, supported by clear documentation and robust governance.
* Proven experience owning product strategy, roadmaps and value across multi‑journey, multi‑platform environments.
* Strong background designing colleague or customer experiences with a focus on usability, adoption and measurable outcomes.
* Ability to influence and collaborate across People, Technology, Digital teams and external SaaS partners.
* Confidence translating complex policy or regulatory requirements into simple, intuitive experiences for frontline colleagues and managers.
* Excellent stakeholder engagement and communication skills.
* Experience using data, insight and qualitative feedback to guide decisions and measure impact.
* Familiarity with modern product practices (agile delivery, OKRs, discovery‑to‑delivery, dependency management).
* Experience with governance and controls in People or regulated processes (desirable).
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