Allocations and Lettings Officer
Bedford
£28,582 per annum
Full Time | Monday Friday, 9am5pm
Were excited to offer a fantastic opportunity for an organised, collaborative, and customer-focused individual to join our Allocations and Lettings Team.
Do you have experience or knowledge of social housing? Are you looking to make a meaningful impact in a fast-paced environment? If so, this could be the perfect role for you.
Key Responsibilities
1. Allocate bphas Social and Affordable rental properties in line with our allocations policies and local authority nomination agreements.
2. Assess applicant suitability by reviewing housing need, affordability, and previous tenancy conduct.
3. Minimise rent loss by ensuring efficient turnaround of vacant properties.
4. Process tenancy changes in accordance with legislation, contractual rights, and bpha policies.
5. Put customers at the heart of our servicesbuild trust and use your expertise to support their needs.
6. Actively listen to customers to enhance their experience and help bpha b...