Debtors Assistant
Closing date: 26 May 2026.
An exciting opportunity in the forward-thinking Finance Department at Nottinghamshire Healthcare NHS Foundation Trust. The role is with the Financial Services Team based at Lichfield Lane, Mansfield, with options for flexible remote working to support employees' health and wellbeing.
Main Duties
* Ensure invoices are raised in a timely and accurate manner.
* Chase outstanding debt directly with debtors using persuasive techniques, liaising closely with the debt collection agency in accordance with Trust policy when required.
* Deal with debtor enquiries, resolving or signposting queries as appropriate.
* Reconcile allocated control accounts monthly, clearing items in a timely manner.
* Complete mandatory training requirements.
Job Responsibilities
* Raise invoices and credit notes within the sales ledgers.
* Analyse and prepare debts to be forwarded to the Trust Debt Collection Agency.
* Assist in the recovery of income due to the Trust and EMAS by chasing outstanding debts.
Person Specification
* All colleagues are expected to demonstrate that they act in line with the Trust's values: Trust, Honesty, Respect, Compassion, Teamwork.
* Commitment to Equality, Diversity and Inclusion (EDI) and understanding of how it applies to the role.
Physical Requirements
* Frequent exposure to VDU screens.
Qualifications
* IT literate.
* Qualified to GCSE level or equivalent.
* NVQ III or equivalent through experience.
Training
* Required to attend additional training courses relevant to the role.
Experience
* Current and significant relevant work experience within a large finance department.
* Previous experience of raising and subsequent recovery of debts.
Knowledge
* Computerised financial ledger experience and understanding.
* Use of Integra software.
* Understanding of VAT legislation in the NHS.
Skills
* IT literate.
* Ability to work under pressure.
* Able to explain and resolve complex queries.
* Ability to work as part of a team.
* Able to use own judgement.
* Ability to work on own initiative.
Contractual Requirements
* Up to 37.5 hours per week.
* Requirement to attend the office 3 days per week.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires submission for Disclosure to the Disclosure and Barring Service.
Salary
£25,760 to £27,476 per annum (pro rata for part time).
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