A fantastic new opportunity has arisen for an Assistant Manager to join the team for one of our expanding retail clients based in Stonehouse. This is a great time to join the company as their industry expands and you can progress your career over the medium to long term.
The business is open 6 days a week, with working hours being 8:30am -5pm Monday to Friday and alternate Saturdays 9am - 5pm (no Sundays).
Full and thorough training on the role and company processes will be provided.
Main Duties:
- Greet walk in customers and clients
- Deal with enquiries via telephone, email and face to face
- Keep detailed and up to date records of communications
- Contact new customers with the aim of converting further sales and maintaining accounts through to completion
- Lead and motivate the store team by coaching and providing constructive feedback
- Once settled in the role, support senior management with long term business goals
- Undertake and delegate daily tasks with the team to ensure all completed within a timely manner
- Administration including emailing, filing, managing deliveries, stock taking, and audits
- Any other ad-hoc duties as required
Skills & Abilities:
- Previous customer service experience
- Friendly, outgoing and helpful
- Self-starter
- Excellent time management skills
Hours: Full time: 5 days per week including every other Saturday (no Sundays)
Salary: £25k + benefits including:
- Company pension
- Employee discount (25%)
- Free parking
- Quarterly performance bonus scheme
- 28 days holiday initially, rising to 33 days