ABOUT THE MIDNIGHT CLUB
The Midnight Club is a 360 creative studio.
A united group of creators, makers, and entrepreneurs - specialising in original, progressive solutions for the world's most ambitious and adventurous brands.
We're called a Club for a reason.
Through a rich understanding of the landscape and environments around us, we build concepts and stories which impact culture, make a difference and drive action. We show up with energy and personality, building magnetic campaigns with a human touch.
THE ROLE
We're looking for a key player to join our Client Services team, leading projects for a global sports brand within its Football Business Unit. You'll be responsible for managing the day-to-day needs of the client and staying across every detail of their projects.
We're after someone with a genuine passion for sport and culture, especially football, who brings energy, focus, and commitment to their work. You'll be part of a medium-sized team in a fast-paced, dynamic, and creative environment, leading your own projects while collaborating closely with the wider team.
What you'll be doing:
* Leading day-to-day management of multiple projects, owning timelines, task delivery and quality
* Acting as the main client contact — leading calls, sharing updates, and managing expectations
* Translating briefs and feedback into clear, concise internal debriefs
* Presenting creative work with confidence, ensuring internal sign-off at each stage
* Collaborating with strategy, creative and production teams to shape and challenge ideas
* Maintaining a solid grasp of the creative and strategic direction across your projects
* Managing creative and design resourcing, ensuring appropriate staffing for project needs
* Managing internal and client-facing status reporting and documentation
* Leading elements of production where needed, including managing clients on set
* Monitoring workload and escalating for support when required, working closely with senior team members
* Ensuring all work follows internal sign-off and approval processes
* Adhering to our local & environmental purchasing policies, reviewing the targets from our impact report
ABOUT YOU
* Experienced in running multiple mixed-media campaigns simultaneously
* Skilled at building trusted client relationships and presenting ideas with clarity and impact
* Confident managing stills and/or motion shoots, with experience supporting clients on set
* Proficient in creating and managing presentations across Google Suite, Microsoft Office, and Keynote
* Comfortable estimating and financially tracking projects
* Detail-oriented, well-organised and calm under pressure
* Brings fresh thinking and cultural insight to the team
* 4+ years' experience in Account Management or Senior Account Management within a creative or agency environment
* Understands the end-to-end agency process
* Proactive, adaptable, and always looking for ways to improve how things are done
COMPANY BENEFITS
* 25 days paid holiday (per annum) plus Bank holidays
* Xmas office closure in addition to your Holiday entitlement
* Company healthcare for yourself with HealthShield
* Assistance programme with 24/7 confidential access as part of your Health Shield plan
* Flexible working scheme - 3 days a week in the office and 2 days from home, of your choosing.
* Work Pension scheme
* Personalised development programs
The Midnight Club is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. The Midnight Club is an accredited Real Living Wage Employer.