Job description
About us
At Futurum Academy in Singapore, we are dedicated to transforming education through innovation, technology, and a nurturing community that supports both students and educators. We believe in fostering creativity, collaboration, and continuous learning to prepare our students for a rapidly changing world. Join our passionate team to make a meaningful impact and help shape the future of learning and leadership.
About the role
We are seeking a dedicated and organized Educational Program Consultant to oversee daily operations and administration at our Futurum Academy. The Educational Program Consultant/Manager plays a critical role in ensuring the smooth functioning of facilities, managing staff, and fostering a positive learning environment for students and faculty.
Job role
- Manage day to day operations and ensure smooth running of campus.
- Proactively engage customers and build good rapport through understanding of students and their progress development.
- Engage in effective sales pitch through familiarising with curriculum and programme.
- Support management in planning and executing strategies to increase sales.
- Plan, organise and communicate to customers on the various programme and campus events.
- Serve as customer’s main point of contact and manage communication platforms.
- Responsible for customer enquiries, student enrolment and post-sales services.
- Coordinate class schedule and arrange for replacement teachers when necessary.
- Monitor student attendance and follow up to arrange for makeup lesson.
- Perform administrative duties including maintaining ERP, student records and tracking withdrawals.
- Share expertise and provide guidance to direct report.
- Motivate and work as a team in the achievement of service excellence and centre targets.
- Liaise with landlord on updates.
- Perform any other duties and responsibilities as assigned by the Operations Director.
Qualification
- Minimum Diploma in Business, Marketing, or a related field.
- Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
- Fresh graduates with a strong sales acumen are welcome to apply.
- At least 1 year of relevant experience in sales, hospitality, marketing, or education.
- Proficient in Microsoft Office (Excel, Word, PowerPoint).
- Excellent communication and interpersonal skills.
- Meticulous, organized, and able to multitask.
- Prior experience working with children is an added advantage.
Benefits
- Competitive salary commensurate with experience.
- Health insurance and retirement benefits (if applicable).
- Professional development opportunities.
- Paid sick leave.
- Discretionary bonus.
Working Hours
Monday: off
Tuesday to Friday: 2.00pm - 8.00pm
Saturday and Sunday: 9.30am - 8.00pm
