Due to continuing expansion we are looking to recruit an experienced, customer focused Security Officer to work at our clients based in Birmingham
We are seeking to recruit personnel with a strong commitment to providing a consistently high level of customer service to a diverse customer base and be able to deal with any conflicts in a calm, polite and confident manner.
The successful candidate must possess excellent communication skills, both verbal and written and must hold a valid SIA Licence
The Job Purpose :
-To maintain safe and secure environment for customers by patrolling and monitoring premises and personnel.
-Interact with all end users, providing a consistently superior level of customer service and the ability to manage basic equipment troubleshooting issues.
- To be a point of contact for all users and to provide very high level of customer service.
- Basic IT skills and practical problem solving skills
- Secure premises and personnel by patrolling property; inspecting the building, equipment, and access points; permitting entry.
- Informing visitors of clients policies and procedures;
- Complete reports by recording observations, information, occurrences when necessary
Skills/Qualifications: Customer service, Objectivity, Dependability, Integrity, Safety Management, Professionalism, Reporting Skills
The shifts will be covering nights and evenings following a rota over 7 days. When applying for this position, please forward a copy of your CV and quote reference BH/01
The employer has claimed an exception under the equality act 2010