Sales and Marketing Director
We are recruiting a dynamic and proactive Sales and Marketing Director to join our award-winning hospitality team. This senior role is ideal for a motivated leader who thrives on driving revenue, elevating brand presence, and shaping the commercial success of a luxury hotel environment.
The Sales and Marketing Director will be responsible for maximising sales, strengthening the brand, and overseeing the day-to-day operations of the Sales and Marketing function. This includes leading the sales, marketing, events, and revenue teams, while ensuring consistency in culture, guest experience, and commercial performance.
Main Responsibilities & Key Tasks
* Work alongside the General Manager, Revenue Manager, and senior commercial leadership to deliver strategic business plans, including the annual Sales & Marketing Plan aligned with business objectives and budgets.
* Lead the Revenue, Sales, Marketing, and Events teamssupporting individual development, driving performance, and fostering a cohesive team culture.
* Drive revenue across all segments by identifying new business, securing groups, contracting transient accounts, and developing key account relationships.
* Attend and organise industry tradeshows, events, FAM trips, press visits, and client showcases, including occasional international travel.
* Manage the Sales & Marketing expense budget and ensure forecasts align with business expectations.
* Collaborate with the wider commercial team to ensure adherence to all brand, marketing, advertising, and digital strategies, including reputation management.
* Complete weekly, monthly, and annual reports as required.
* Work closely with the Revenue Manager and General Manager to maintain accurate forecasts throughout the year.
* Stay informed on market trends, competitor performance, tourism initiatives, and industry developments, adjusting strategy accordingly.
* Provide strong leadershipmotivating, training, and guiding the team to achieve excellence.
* Maintain a strong understanding of marketing tools and their effective application.
* Demonstrate outstanding communication skills, both written and verbal.
* Work proactively, meet deadlines, and maintain a flexible working schedule when required.
* Maintain strong organisational skills and the ability to prioritise effectively.
* Uphold guest-focused values, ensuring a deep understanding of internal and external customer needs.
* Adhere to company regulations including:
o Fire safety procedures
o Health & safety regulations
o First-aid protocols
* Undertake additional duties outside of standard responsibilities when requested by senior management.
Minimum Requirements
* Experience, education, or training that provides the required knowledge and competencies.
* Minimum 3 years experience as a Sales Manager.
* Previous experience within the hospitality industry.
* Strong written and spoken English.
* Valid driving licence.
Preferred Requirements
* Degree-level education.
* Qualifications in hospitality management, business, sales, revenue, or marketing.
Why Join Us?
* Work in a unique and inspiring location, surrounded by rich heritage and exceptional design.
* Be part of an organisation dedicated to employee growth, learning, and career development.
* Join an inclusive, values-driven culture where every contribution matters.
* Enjoy competitive salary and a wide range of employee benefits.
* Work with a team committed to delivering outstanding guest experiences.
* Be part of a company with a strong focus on sustainability and community impact.
Company Culture
Your role will be more than a job titleit's an opportunity to contribute to a legacy. You will play a central part in delivering unforgettable experiences, supporting a culture of excellence, and helping shape the future of a landmark hospitality destination.
We invite ambitious, passionate individuals to join us and help drive continued success and innovation within our team.
Employee Benefits
* Retirement plan and/or pension
* Flexible working schedule
* Office perks
* Employee development programmes
* Employee discounts
* Free work laptop
* Referral bonus scheme
* Competitive salary
* Family & friends discounted rates
* Long-service recognition
* Free meals during shifts
* Opportunities to work with charitable initiatives
* Social events and activities
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