Knowledge manager

Job Description

Knowledge Manager, HR | Ocado Logistics | Hybrid (Hatfield)


Permanent,

Hybrid - 2x days a week in Hatfield


At Ocado Logistics, we don’t just move goods - we move with purpose. As we continue to evolve, we're looking for a Knowledge Manager who’s ready to shape how our people access and use information across the business.


About the Role


As our Knowledge Manager within the People Services team, you’ll lead the charge in creating a smarter, faster, and more connected workplace. You’ll design and own the knowledge management strategy - ensuring every colleague, from HR to payroll, can access accurate and helpful information exactly when they need it.


Using tools like Oracle Knowledge Centre, you’ll help transform the way our people self-serve and solve problems, reducing resolution times and improving employee experience. It’s more than content management - it’s building a culture of shared knowledge and continuous improvement.

Your Impact


Knowledge Management & Content Governance

* Oversee taxonomy, tagging, and content structure to improve searchability.
* Ensure all content is accurate, relevant, and easy to find.