About Scrumconnect Consulting
Scrumconnect Consulting is a UK national, award-winning SME digital consultancy with over 300 consultants across the UK. We partner with public sector organisations to design and deliver impactful, user-centred digital services that improve millions of lives.
We place equal importance on our people, culture, and work-life balance as we do on delivering high-quality services. Collaborative, entrepreneurial, and problem-solving by nature, we build high-performing teams that drive sustainable digital transformation.
Why Work With Us - 3 Ways We're Different
* We're not just a consultancy - we're a community, with a strong culture of learning, knowledge-sharing, and continuous improvement
* Our consultants are highly experienced, typically bringing 10+ years of expertise in solving complex problems
* We build handpicked, high-performing teams with strong empathy, trust, and a user-first mindset
The Role
We are looking for an experienced Senior User Researcher to join a large, multidisciplinary Agile team delivering complex, high-impact digital services.
You will lead user research activities across complex services, embed user-centred practices in new teams, and align research activities with wider delivery and service objectives. You will also mentor and support other researchers, helping to assure and improve research q...