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Multisite Practice Manager
Large Veterinary Group – West of England
Salary: Up to £45,000 + Benefits & Bonus
Hours: Full-time, Monday–Friday
The Opportunity – Multisite Practice Manager
Compass are proud to be partnering with a leading veterinary group in their search for an accomplished Multisite Practice Manager.
This is an exciting opportunity for a dynamic, people-focused leader with a passion for operational excellence and outstanding client care. You’ll take on a pivotal role across multiple practices, leading day-to-day operations, supporting clinical teams, and driving growth through engaged leadership and efficient practice management.
As a Practice Manager, you will shape the success of each practice under your remit.
You’ll create a positive and high-performing environment for colleagues, ensure exceptional client experiences, and work closely with senior leadership to deliver strong commercial results and sustainable growth.
This is a full-time, multi-site position requiring flexibility and a hands‑on approach.
Key Accountabilities
* Deliver outstanding client care and continuously enhance service standards through feedback, action, and follow‑up.
* Partner with the Lead Vet and Regional Operations Director to maximise commercial performance - managing key performance indicators including utilisation, costs, and profitability.
* Ensure full compliance with all regulatory and operational standards; lead internal audits and champion best practice across the business.
* Plan and manage staff rotas to ensure optimum service coverage and effective use of clinical resources.
* Drive engagement, retention, and performance through effective recruitment, onboarding, and ongoing coaching and communication.
* Promote the practice externally, representing the brand at local events and within the community.
Skills and Experience
* Proven experience managing operations within a veterinary, medical, or dental practice (or other healthcare environment).
* Strong understanding of client experience and its impact on practice reputation and success.
* Sound knowledge of compliance, regulation, and process management.
* Commercially astute with experience in financial management, marketing, and efficiency improvement.
* Skilled in workforce and resource planning across multiple sites.
* Inspirational people leader - able to coach, influence, and develop teams to achieve their potential.
* Strong numeracy, analytical ability, and organisational skills.
* Demonstrated success in leading teams and driving positive culture and performance.
If you are interested, please send your application via here or to kpfeiffer@compassltd.co.uk
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