The Account Executive, EMEA - Temporary, will manage customer accounts and ensure excellent service delivery within the Leisure, Travel & Tourism industry. Based in Reading, this role requires a detail-oriented individual with strong organisational skills to support client needs effectively.
Client Details
The Account Executive, EMEA, Reading: This role is with a medium-sized company within the Leisure, Travel & Tourism sector, known for its dedication to providing high-quality customer service. The organisation operates within a collaborative and professional environment, offering excellent opportunities for growth.
Description
The Account Executive, EMEA
Manage and maintain customer accounts within the EMEA region, ensuring client satisfaction and retention.
Provide exceptional customer service by addressing inquiries and resolving issues promptly and efficiently.
Support sales and operational teams to achieve business objectives and targets.
Prepare and deliver detailed reports on account performance and customer feedback.
Collaborate with internal teams to improve service offerings and ensure seamless operations.
Identify opportunities for account growth and propose strategic solutions to clients.
Maintain accurate records of client interactions and account updates in company systems.
Contribute to the continuous improvement of processes and customer satisfaction initiatives.Profile
A successful Account Executive, EMEA - Temporary, should have:
Happy committing for a 12 -15 month temporary role
Ideally experience in the Leisure, Travel & Tourism industry or a related field.
Strong organisational and time-management skills to handle multiple accounts effectively.
Excellent communication and interpersonal skills to build relationships with clients and colleagues.
Proficiency in using customer relationship management (CRM) software and Microsoft Office Suite.
A proactive approach to problem-solving and a commitment to delivering high-quality service.
Ability to work independently and as part of a collaborative team in a fast-paced environment.
You are most likely going to need to drive to this location as public transport is not close.
Job Offer
Competitive salary ranging from £28,000 to £35,000, depending on experience.
Opportunity to work with a reputable organisation in the Leisure, Travel & Tourism industry.
Professional work environment based outside Reading.
Potential for career development and growth within the company