Job title: Employee Services AdvisorLocation: Hereford HR1 (Hybrid – 2 days in the office 3 at home)Start Date: ASAP Contract Type: 3 Month fixed term contact Weekly Hours: 37 hours per weekSalary: £23,826 - £28,251 per annumJob Purpose We are currently recruiting for a Employee Services Advisor to join a busy HR and Payroll team that deliver high-quality payroll services to a diverse portfolio of clients, including local authorities, schools, academies, and external organisations.This is an excellent opportunity for someone with payroll experience, a strong understanding of statutory legislation, and a passion for providing exceptional customer service in a fast-paced, service-focused environment.Key Responsibilities:
1. Act as a client account manager for a portfolio of customers, providing tailored payroll and pensions support.
2. Deliver accurate and timely payroll services including BACS and third-party payments.
3. Advise on statutory deductions (e.g. PAYE, NI, SMP, SPP) and national/local terms and conditions.
4. Support with HMRC reconciliations and pension administration (Teachers', Local Government, NHS).
5. Maintain and develop internal payroll and HR processes, working to agreed SLAs.
6. Produce accurate client invoicing on a monthly, quarterly, or an...