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Customer Service Co:Ordinator
Tiverton (Hybrid after training)
Salary: GBP 24,000 per annum
Hours: Monday to Friday, alternating weekly shifts: 8am-4pm / 9am-5pm
Full-time, Permanent
On behalf of our client, a well-established business within the manufacturing sector, we are seeking an enthusiastic and detail-oriented Customer Service Co-ordinator to join their friendly and collaborative team. This is an exciting opportunity for someone with a passion for customer care and a calm, professional approach to problem-solving.
Key Responsibilities
* Handling customer enquiries via phone, email, and live chat
* Accurately preparing quotes and processing orders
* Managing returns and customer follow-up
* Liaising with internal departments (Sales, Planning, Purchasing, etc.) to resolve queries
* Building strong internal and external relationships
Experience Required
* Previous customer service experience (ideally in a fast-paced customer service or manufacturing setting)
* A proactive, solutions-focused attitude
* Excellent telephone manner and communication skills
* Calm under pressure with a strong customer focus
* Confident using IT systems and open to learning new platforms
* Strong administrative and organisational skills
Closing date is 15.08.2025
If you are interested in the role of Customer Service Co-ordinator, please apply or call Jade.
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Hawk 3 Talent Solutions is committed to selecting, recruiting, and developing the best people, judging solely on suitability for the job. Due to high application volumes, responses may not be individual. Thank you for your interest, and we look forward to working with you.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Manufacturing
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