Job Title: Sales Assistant
Job Type: Full-time, Permanent
Salary: £28,000 - £30,000 + Profit Share
Location: Leeds
About Us:
At Graham - Leeds, we are part of the largest independent networks of plumbing and heating merchants in the UK - over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That’s because we give them autonomy and ownership - not a one-size-fits-all script.
Job Overview:
We’re looking for a Trade Counter Sales Advisor to join our team at our Leeds site. This is a hands-on role ideal for someone with trade counter, customer service, or builders’ merchant experience. You’ll be serving customers, building quotes, offering product advice, and taking ownership of sales performance on site. There is a strong customer focus, and you'll also support efforts to increase account spending and re-engage with lower-spend customers.
Key Responsibilities:
* Serving trade customers and cash account visitors face-to-face
* Quoting, advising, and upselling a wide range of plumbing and heating products
* Using your product knowledge to provide accurate information
* Managing product displays, stock levels, and pricing strategies
* Building strong relationships with trade customers—from sole traders to contractors
* Taking ownership over your area of the site and contributing to its success
...