Better places, thriving communities.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Senior Facilities Manager who will be responsible for the strategic and operational management of all hard and soft facilities services within a large, complex building. The role requires a technically competent, operationally focused, customer facing leader who can ensure statutory compliance, service excellence, cost control, and continuous improvement while maintaining a safe, efficient, and high-quality working environment. This role combines technical understanding, service delivery leadership, and stakeholder management, acting as the senior point of contact for facilities operations.
Role Responsibilities:
1. Lead and oversee Hard FM Services Team delivery, including Mechanical & Electrical (M&E) systems, HVAC, power, lighting, fire systems, lifts, and building fabric, Cooling Tower Management.
2. Lead and oversee Soft FM Services Team delivery, including Cleaning, Waste management, Internal & External Planting maintenance
3. Provide day-to-day leadership to facilities teams and suppliers, fostering a high-performance, safety-focused culture.
4. Ensure full compliance with statutory, regulatory, and H&S requirements (e.g. H&S legislation, fire safety, water hygiene, electrical safety).
5. Manage outsourced service providers and specialist contractors.
6. Build strong working relationships with internal stakeholders, senior leadership, and occupiers.
Required Qualifications: applicants must meet the below defined requirements for the role.
7. Significant experience in a senior facilities management role managing both hard and soft services.
8. Technical background with in-depth knowledge of building services and compliance requirements.
9. Proven operational leadership experience in a complex, multi-site environment.
10. Strong understanding of FM contracts, SLAs, KPIs, and supplier management.
11. IOSH
12. Excellent problem-solving and decision-making skills.
13. Strong financial and budget management capability.
14. Confident communicator with the ability to engage senior stakeholders.
There's a place for you at Mitie, join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Harnaik Sahdra at .