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Customer service advisor yard

Newbury
Jewson
Customer service advisor
Posted: 2h ago
Offer description

Join to apply for the Customer Service Advisor Yard role at Jewson

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service Advisor Yard role at Jewson

Are you based in the Newbury area? Do you have a passion for working with people?

Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Customer Service Yard Assistant who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours – 0730 – 1700 or 0700- 1630 Monday to Friday and every 2nd Saturday morning 0800-1200

Location - Jewson Newbury, Hambridge Road, Newbury, RG14 5EA

Key Responsibilities


* Welcome customers to the branch and take an active interest in their projects
* Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
* Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
* Check incoming deliveries and report missing or damaged products
* Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
* Keep the branch looking clean and tidy, to make a great first impression on our customers
* Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

* Retirement Savings Plan (Pension) – with Legal & General
* Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
* WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
* Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
* Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
* Employee Discount
* Refer a Friend scheme
* Wellbeing Centre via WorkPerks
* New Reward and Recognition programme – launching soon!

Required Skills And Experience

* Previous industry experience preferred but not essential
* Strong organisational skills, with the ability to prioritise work accordingly
* Strong communication skills
* Confident working both indoors and outdoors
* A health and safety focus
* Comfortable in a role involving extensive manual handling of bulky items

About Us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Wholesale Building Materials

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