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Client account lead - aviation

Edinburgh
Permanent
Jacobs
Aviation
Posted: 20 December
Offer description

Jacobs Edinburgh, Scotland, United Kingdom


Overview

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.


Your Impact

* As our Client Account Lead, you’ll be the trusted advisor and primary point of contact for some of the UK’s most significant aviation clients, including major airports like Heathrow.
* You’ll direct strategic growth initiatives, shape client relationships, and deliver exceptional outcomes that redefine what’s possible in aviation infrastructure.
* Your role will influence the future of connected, sustainable travel by aligning client needs with Jacobs’ global capabilities.


Day‑to‑day, you’ll

* Develop and implement client account growth plans aligned with Jacobs’ strategy.
* Build deep, strategic relationships with key decision‑makers and stakeholders.
* Identify and capture high‑value opportunities, driving commercial success.
* Mentor and coach emerging talent, fostering a high‑performing account team.
* Drive innovation, ESG commitments, and thought leadership across the aviation sector.


What’s in it for You?

* Strategic Influence – Shape the future of aviation infrastructure and client partnerships.
* Global Reach – Collaborate across Jacobs’ worldwide network to deliver integrated solutions.
* Career Growth – Manage high‑profile accounts and develop your leadership impact.
* Innovation at Scale – Drive digital transformation and sustainability initiatives in aviation.
* Flexibility – This role can be based at any Jacobs UK office across the UK.


Benefits

* Competitive salary – Compensation that reflects your skills and experience.
* 24 days holiday + option to buy a further 10 days.
* Robust Pension Contributions – Enhanced pension contributions up to 10%.
* Comprehensive Health Coverage – Single medical cover and Digital GP service, with options to add your partner and family.
* Family Planning Support – Access to fertility healthcare and family planning services.
* Enhanced Parental Leave – Enjoy enhanced parental leave pay and free membership to employee assistance and parental programs.
* Life assurance at 4x your salary.
* Income Protection – Financial security in case of long‑term illness or injury.
* Wellbeing Hub – Free access to wellbeing apps like Calm and Daily Burn.
* Professional Development – We cover professional membership fees and provide continuous professional development (CPD) opportunities.
* Community Engagement – Participate in charity matched‑funding, paid volunteering time, and charitable donations.


Qualifications

* Proven experience in client account management or strategic business development.
* Strong commercial acumen with the ability to shape strategy and influence stakeholders.
* Recognised industry presence and established relationships within aviation or major infrastructure sectors.
* Demonstrated ability to develop cross‑functional teams and mentor emerging talent.
* Experience with client management frameworks, governance processes, and digital tools (CRM/CSP).
* Passion for innovation, sustainability, and delivering exceptional client experiences.


Location

Jacobs Edinburgh, Scotland, United Kingdom


Seniority level

Not Applicable


Employment type

Full‑time


Job function

Other


Industries

Civil Engineering, Design Services, and IT Services and IT Consulting

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