About the role
Our nationwide Plant and Tool division hires a range of equipment including diggers, dumpers and small hand tools to companies within the construction, utilities and infrastructure sectors.
As the first point of contact at our depots, the Hire and Sales Coordinator plays a pivotal role in driving our business's success by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast‑paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.
Typical day
* Processing all hire desk administration including customer and supplier queries
* Managing approximately 40‑50 incoming and outgoing hires per day
* Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
* Load‑checking vehicles and working effectively with the depot team of drivers and fitters
* Resolving customer complaints and supplier issues efficiently
About you
* Excellent customer service skills
* Effective communicator with strong organisational skills and attention to detail
* Proficient IT skills with a working knowledge of MS Office, including Outlook and Excel
* Strong team player with the ability to work on one’s own initiative
All training will be provided for the position, so no experience in a similar role or industry is necessary!
About us
GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We are looking to recruit the best talent in the industry to help us grow even further. As a GAP employee, you will enjoy benefits such as profit share, loyalty holidays, a staff social fund and an in‑house Learning & Development Team dedicated to giving you the skills you need to be your best. The company is always keen to promote internally.
Benefits
* Competitive salary and bonus scheme
* Up to 25 days annual leave plus bank holidays
* Option to buy up to 5 additional days of leave
* Contributory Pension Scheme
* Life Assurance
* Employee Welfare Fund (company‑funded social events)
* Cycle to Work Scheme
* Health & Wellness (Well‑being Hub, Employee Assistance Helpline, Annual Flu Jab)
Next steps
If you fit the profile and are up for the challenge, we would love to hear from you! To apply, upload your CV and complete our short application form and we’ll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER
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