You will be working in a Category 2 Sheltered Housing Scheme. These schemes are in Leigh Park, Crookhorn and Wecock Farm. The current vacancy is at Wakefield Court, although you will be required to work in a nearby Category 2 sheltered scheme if there is a need. You will be part of a small team under the supervision of the Scheme Manager who will provide you with the induction and guidance that you need to gain confidence in the role. This is in addition to other training available to assist you in your personal development. As a Support Assistant, you will provide residents with day-to-day help according to need. This for example may involve domestic help or personal reassurance. Where support is needed, you will liaise with care agencies, social workers, GPs, chemists and families of residents. You will need to be able to deal with any emergencies and on occasions, this will involve assisting some frailer residents with personal care issues, as well as being able to manage challenging behaviour from time to time.