About Us
We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as Regional Account Director at Civica
As a Regional Account Director, you’ll build strategic partnerships with local authorities and help them become modern, high‑performing councils focused on serving citizens. You’ll act as a trusted advisor to senior leaders, using your insight and commercial judgement to understand local priorities and align them with Civica’s software and services.
You’ll develop deep relationships with C‑suite and senior stakeholders, supporting them through financial pressures, service challenges and digital transformation. Your work will shape solutions that deliver real public value across your region.
You will also lead our growth approach for Local Government Reorganisation areas, ensuring Civica is well positioned to support councils through organisational change and future service models.
Key Responsibilities:
1. Build trusted, long‑term relationships with senior Local Government leaders, acting as a strategic advisor who understands their financial, political and community priorities.
2. Champion the customer’s voice within Civica, ensuring their goals shape delivery, roadmap discussions and early risk escalation.
3. Lead Civica’s regional strategy, including growth planning and Local Government Reorganisation engagement, supporting councils through change, consolidation and shared‑service opportunities.
4. Develop strategic account plans that align council priorities with Civica’s portfolio, identifying cross‑sell, suite adoption and transformation opportunities to drive long‑term value.
5. Bring credible market insight on policy, sector challenges and GovTech trends, representing Civica in regional networks and positioning us as a trusted partner.