Overview
The Stylist at Jo Malone London delivers exceptional customer service and brings the brand’s generosity to life in our boutiques. You will host visitors from around the world, showcase The World of Jo Malone London to customers, global colleagues, corporate clients and media contacts, and participate in events and services such as the Hand and Arm massage and wedding consultations. Creativity, fragrance education, and kindness are central to this role.
Responsibilities
* Deliver exceptional customer service
* Maximise sales performance and productivity
* Build collaborative relationships with colleagues
* Support the execution of in-store events
* Maintain awareness of stock and inventory
* Maintain high visual merchandising (VM) standards and store environment
* Be aware of competitor activity and drive an omni-channel approach
* Adhere to brand grooming guidelines
* Maintain high standards of housekeeping and store presentation
Qualifications
* While a qualification in make-up artistry/retail make-up experience is preferred, applicants with amateur experience showing high creative and technical capability are welcome
* Ability to provide inspirational, authentic, and personalized customer service
* Ability to work retail hours including days, nights, weekends, and special events in a fast-paced environment
* Previous experience with retail point-of-sale software
* Applicants must be able to provide proof of right to live and work in the country if invited to interview
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