Job Description
Senior Salesforce Administrator
Manchester (2 days per week onsite)
Up to £60,000 + 10% bonus + benefits
The Role
We’re looking for a Senior Salesforce Administrator to take ownership of a Salesforce instance and help drive smarter, data-led decision-making across Sales and Marketing.
This is a hands-on, business-facing role where you’ll work closely with stakeholders to improve processes, optimise the platform, and deliver scalable solutions across Sales Cloud and Marketing Cloud.
You’ll be the go-to person for Salesforce internally — managing configuration, enhancements, integrations, and user support — while continuously identifying ways to improve automation, reporting, and campaign effectiveness.
Key Responsibilities
* Own day-to-day administration of Salesforce (Sales Cloud & Marketing Cloud)
* Configure and maintain users, roles, profiles, permissions, flows, and automations
* Gather requirements from Sales and Marketing teams and translate into scalable solutions
* Build and optimise reports, dashboards, and performance insights
* Support campaign management, customer journeys, and marketing automation
* Manage data integrity, imports, cleansing, and governance best practices
* Improve and automate business processes using Flow and declarative tools
* Support integrations with third-party systems and tools
* Provide user training, documentation, and ongoing support
* Work with external partners/vendors where needed on enhancements and projects
* Contribute to the Salesforce roadmap and continuous improvement initiatives
Skills & Experience
* 3+ years’ Salesforce Administration experience
* Hands-on experience with Sales & Marketing Cloud
* Strong configuration skills (Flows, validation rules, automation, reports, dashboards)
* Experience gathering requirements and working directly with business stakeholders
* Data management and reporting expertise
* Strong troubleshooting and problem-solving skills
About You
* Proactive and solutions-focused
* Comfortable working directly with non-technical stakeholders
* Strong communicator who can translate technical concepts clearly
* Detail-oriented with a passion for improving processes
* Enjoys owning a platform rather than just responding to tickets
What’s in it for you?
* Up to £60,000 salary
* 10% annual bonus
* Hybrid working (2 days per week in Manchester office)
* High ownership and visibility across the business
* Opportunity to shape and influence the Salesforce roadmap
* Supportive, collaborative environment with real autonomy