Overview
The Role: Digital Architect & Tech Translator (Senior Solutions Engineer)
Location: Northampton / Luton - 3 days minimum, in office
Vibe: Fast-paced, jargon-free, and community-focused
The Mission: Turning "I wish our tech did this" into "I can't believe it's this easy."
Who are we?
We aren’t your typical "reboot your computer" managed service provider. We are the architects of connectivity and the wizards of IT infrastructure. We’re the team that businesses call when they want honest advice, human conversation, and solutions that actually work. We care as much about our local community as we do about our cloud security.
The Gig in a Nutshell
As our Senior Solutions Engineer, you are the bridge between a Sales Manager’s big dream and a Deployment Engineer’s reality. You aren’t just a tech expert; you’re a Tech Storyteller. You’ll sit down with CEOs and IT Directors, listen to their headaches, and sketch out the blueprints for their future.
You’ll own the Microsoft 365 ecosystem, dance through Azure clouds, and build Security by Design so robust it would make a vault blush.
The Typical Week
* The Discovery: Leading workshops to dig into a client’s brain and find out what they actually need (vs. what they think they need).
* The Blueprint: Drafting High-Level Designs, Statements of Work (SoW), and Bills of Materials (BoM) that are so clear they’re practically poetic.
* The Translation: Taking complex concepts like Conditional Access or Entra ID and explaining them in a way that makes sense to a Finance Director.
* The Handover: Passing your masterpiece over to the deployment team with a clean "here’s the map, here’s the treasure" briefing.
* The Strategy: Keeping one eye on the Microsoft roadmap so we’re always three steps ahead of the next big thing.
Are You the One?
We’re looking for a rare hybrid - part deep-level architect, part polished consultant.
You definitely have:
* The Toolbelt: Expert-level knowledge of M365 (Teams, SharePoint, Intune), Azure, and the Defender suite.
* The Vision: You see a migration strategy as a puzzle to be solved, not a chore to be managed.
* The Commercial Brain: You understand that a great solution also has to fit the budget and the business case.
* The Cyber Edge: You know Cyber Essentials inside out and design with security as the foundation, not an afterthought.
* You hate jargon as much as we do.
* You take ownership - if you design it, you ensure it works.
* You’re comfortable being the smartest person in the room without making anyone else feel like they aren’t.
Benefits
* The Basics: Competitive salary + a bonus for your brilliance.
* The Balance: 37.5 hours (Mon-Fri) with a sweet holiday package (plus your birthday off, obviously).
* The Health: NHS Top-Up plan, Wellbeing support, and Death in Service cover.
* The Good Karma: Half a day of paid volunteering per year to help the world outside of IT.
* The Extras: Discount schemes for your shopping habits and a pension for your future self.
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