We are recruiting an experienced Team Leader to lead and support a dedicated care team within a residential or nursing home environment. This is a key leadership role where you will ensure high standards of person-centred care are consistently delivered, while guiding, mentoring, and supporting care staff on shift. You will play a vital role in maintaining safe, effective, and compassionate care, while helping to develop a motivated and high-performing team.
Leadership & Team Management
* Lead, motivate, and support care staff to deliver high-quality, person-centred care
* Act as a role model and mentor, supporting induction and ongoing staff development
* Deliver supervision, performance reviews, return-to-work meetings, and day-to-day staff support
* Identify and elevate performance, absence, or welfare concerns appropriately
* Promote a positive, professional, and supportive team culture
Care Delivery
* Provide and oversee safe, dignified personal care tailored to individual needs
* Administer medication safely (where competent and trained)
* Support residents with physical care, emotional wellbeing, illness, and end-of-life care
* Liaise with external professionals including GPs, social workers, and therapists
* Ensure care is delivered in line with individual care plans at all times
Care Planning & Documentation
* Contribute to the assessment, planning, implementation, and review of care plans
* Maintain accurate, timely, and detailed care records
* Ensure compliance with safeguarding requirements, care standards, and regulatory expectations
* Support continuity of care through clear and effective documentation
Operational Oversight
* Support safe shift handovers and effective staff allocation
* Monitor care delivery standards throughout the shift
* Support audits, incident reporting, and quality monitoring processes
* Promote health and safety across the care environment
* Act as a champion in areas of best practice where required
Resident Engagement
* Support the delivery of meaningful activities and daily engagement
* Encourage residents' independence, choice, and participation
* Work closely with residents and families to understand individual needs, preferences, and life history
What Success Looks Like
* A confident and well-supported care team delivering consistent high-quality care
* Safe medication practices and accurate care documentation
* Positive resident wellbeing and meaningful daily experiences
* Strong communication with families and professionals
* Full compliance with safeguarding, CQC, and health & safety standards
Required Qualifications & Experience
* Level 3 Diploma in Health and Social Care (or equivalent or higher qualification)
* Proven experience working within a residential or nursing home care setting
* Previous experience in a supervisory or team leader role within care
* Competent in safe medication administration
* Strong understanding of safeguarding, CQC standards, and care regulations
* Experience in care planning, documentation, and person-centred care delivery
* Confident use of digital care systems, e-MAR systems, and Microsoft Office
* Strong communication skills with residents, families, staff, and professionals
* Ability to prioritise workload and manage a fast-paced, unpredictable environment
Desirable Requirements
* Experience supporting people living with dementia
* Knowledge of end-of-life care
* Familiarity with clinical observation tools such as NEWS
* Additional qualifications in health and social care or leadership
Benefits
* Competitive pay
* Salary premium uplift for experience and performance
* Free meals on shift
* Uniform provided
* Blue Light Card eligibility (discounts across major retailers and services)
* Life insurance cover
* Structured training and development opportunities
* Ongoing career progression pathways
* More benefits to come as we continue to invest in our teams
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