We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.
Position Summary:
Fantastic opportunity to join PRA Group - one of the UK’s largest buyers and collectors of unpaid loans and other forms of credit.
In this role, you will be speaking with our customers on inbound and outbound calls, understanding their circumstances and aiming to help them become debt-free with us.
Salary: £25,000 per annum and the opportunity to earn up to £300 bonus per month*
* Hybrid working: 3 days in our Kilmarnock office and 2 days working at home (after 3 months)
* 37.5 hours per week (Mon-Thu shifts across 8am - 8pm, Fri 9am - 5pm, and 1 in 3 Saturdays 8am - 2pm with a day off during the week)
* 28 days holidays (increasing to 29, 30, then 31 after 5 years)
* Pension (5% minimum employee and 4% employer contributions)
* Life Assurance (3 x annual salary)
* Free medical, dental and optical healthcare cash plan
You’ll receive comprehensive training to develop the skills necessary for success and become a valued member of our wider Core Operations team.
What we’re looking for from you:
* Excellent listening skills
* Communication and negotiation skills
* Strong attention to detail
* Ability to problem-solve independently
* Self-motivation and results-focused
* Positive, personable approach and a team player
This is a fantastic opportunity to develop a long-term career with a multinational company based at our award-winning, low carbon HALO, Kilmarnock site.
Additional Benefits:
* Discounts at over 1,000 shops and online retailers
* Health and Wellbeing network
* Employee Assistance Program
* Modern Apprenticeship Scheme
All successful candidates will be subject to background checks, including 5-year work references, criminal background check, and basic credit check.
*Bonus payable after training is complete
PRA Group (UK) Ltd is an equal opportunities employer. We ensure fair recruitment practices without regard to gender, sexual orientation, marital status, race, religion, age, or disability. Reasonable adjustments will be made for candidates with disabilities.
About Us
As a global leader in acquiring and collecting nonperforming loans, PRA Group helps expand financial services for consumers by returning capital to banks and creditors. With thousands of employees worldwide, we collaborate with customers to resolve their debt. For more information, visit www.pragroup.com.
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