Job Description
We are recruiting for a Biomedical Engineer to join a Medical Device company in Manchester. This is an important and varied role within the company. It includes supporting the company's customers and their field team in ensuring effective training and knowledge transfer, timely and efficient resolution of technical queries, trouble shooting of field based product issues, feedback and support of the Quality and Operations business units through inspections, investigations and engineering change, and development of technical and training support assets.
The role will also involve input to ongoing R&D projects and support of design for manufacture programs. \n\nKey Responsibilities\n\nCustomer Support & Troubleshooting\nCross-Functional Collaboration\nField Team Enablement\nQuality & Product Investigations\nProduct Inspection & Testing\nTechnical & Training Asset Development\nTraining Delivery\nDesign for Manufacture\nSkills & Experience\n\nExperience working within a medical device company in a technical support or R&D capacity\nDegree in biomedical engineering or equivalent\nMinimum of 2 years' experience in a relevant technical or customer-facing role\nWorking knowledge of ISO13485 standards and compliance in regulated environments\nProven success in troubleshooting and resolving complex technical issues\nHands-on experience with product inspection and release\nFamiliarity with managing customer complaints and root cause analysis\nExperience designing and delivering internal and external technical trainingPersonal Attributes\n\nCommunicate clearly and confidently with both technical and non-technical audiences\nAre a natural problem solver with a methodical and customer-centric approach\nWork proactively and thrive in cross-functional environments\nBalance attention to detail with a hands-on, can-do attitude\nAre comfortable managing multiple tasks and priorities in a fast-paced setting\nAre collaborative, adaptable, and eager to contribute to company growth \n\nCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy