Overview
IT Support Engineer (1st/2nd Line) — Full-time / Permanent
Onsite - Portishead
Up to £30k
iO Associates is working with an IT company in Bristol that is looking for a First/Second Line Support Engineer to join their team. In this role, you will provide technical support to clients, resolve IT issues, and contribute to the delivery of IT projects.
Responsibilities
* Maintain and support IT infrastructure, including servers, networks, and related systems.
* Deliver and assist with IT projects, helping clients implement new technologies and strengthen their IT environments.
* Apply and monitor security measures to protect client networks from threats.
Requirements
* Hands-on experience troubleshooting IT issues.
* Strong communication skills to work effectively with clients.
* Proactive attitude with a focus on problem-solving and learning.
Desirable skills (not essential)
* MCP or CCNA certifications.
* VMware or Hyper-V certification.
* Cloud accreditation (Azure/AWS).
This role will give the right person great career advancement and development opportunities, so if you would like the chance to progress your career with a growing company then don't hesitate to apply!
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