NOTE: Only direct email applications will be reviewed. See instructions on how to apply at bottom of job description. About us Focus Environmental Consultants is a multi-disciplinary environmental consultancy based in Worcester. We are multi-award winning team, that promotes an excellent office culture and work-life balance. We are looking for an Administration & Operations Officer to join our multi-award-winning team on a fixed-term maternity cover contract. We offer a fantastic working environment with a strong remuneration package. Additional benefits include an enhanced company pension scheme, inclusion in company-paid healthcare cashback scheme, company social events, and 33 days annual leave (including bank holidays). Please note: This is a fixed-term maternity cover role with the potential to transition into a permanent position depending on future staffing requirements. The Role An exciting and challenging opportunity awaits an organised and flexible individual to work within a growing environmental consultancy business. You will play a key role within the administration department, supporting our team of consultants. The ability to organise and prioritise your own workload in a fast-paced environment is essential, as is the confidence to liaise effectively with staff, sub-contractors and clients. The successful candidate will perform a variety of office-based administration duties to assist with the day to day running of the business, including: Answering telephone and email enquiries, ensuring all queries are responded to promptly and accurately. Preparing and issuing quotations to clients in line with company pricing guidelines. Liaising with sub-contractors and scheduling surveys. Updating and improving our CRM system and internal processes. Providing general administrative support to all staff, including cover for the Administrative Assistant when required ( e.g. answering and directing phone calls, invoicing). The Person The ideal candidate will have the following skill set: Strong administrative skills gained in an office environment. Proficiency in Microsoft Office, Monday.com (or similar CRM software) and strong general IT skills. A confident telephone manner and excellent communication skills. The ability to record and convey information accurately. Strong organisational skills and the ability to prioritise workload effectively. A methodical approach with the ability to work independently. A positive, willing attitude and a desire to learn. A personable, friendly and team-oriented approach. The role is office-based (no home-working), working from our office at Ball Mill Top Business Park, just outside Hallow, Worcester. The successful candidate can choose either a part-time (4-days/ 30hours per week) or full-time (5 days/ 37.5hours per week) arrangement. Job Type: 1 year fixed-term contract. Schedule: Monday to Friday (full-time) or 4 days per week (part-time, with week day off to be agreed). Start Date: November 2025 Please send your CV and covering letter to Ellen Logan (Executive Officer) at Ellen@focus-enviro.com. Only direct email applications will be reviewed. The position will be open until the right person is found! No agencies please.