We are looking for a Neighbourhood Officer in our Income Team to proactively manage and recover recharge arrears owed by tenants and former tenants. This includes charges for repairs, property damage, and other non-rent related costs.
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Are you ready to be part of something special?
Welcome to Settle, where our brand-new 2030 strategy marks the start of an exciting journey. We're thrilled to continue our mission of delivering outstanding service to residents, making it an exciting time to join our team.
At Settle, we're driven by a relentlessly resident focus with a holistic and personalised touch, building trust through unique, community-centred initiatives. We have established strong community ties, enabling us to offer essential services such as mental health support and financial guidance. Our agile approach ensures we adapt swiftly to meet the evolving needs of our residents and neighbourhoods, utilising data insights to stay ahead of trends. We have developed a more focussed approach to customer services, rent collection and income maximisation.
Join us in making an impact and contributing to our ambitious goals through collaborative efforts. Together, we empower residents and provide them with a solid foundation upon which they can build their lives.
Outline of Key Responsibilities...
1. Identify and pursue outstanding recharge arrears using appropriate recov...