VL Aesthetics is an award-winning, medical-led aesthetics clinic committed to delivering exceptional, ethical and safe patient care. We are seeking a highly professional, warm and detail-driven individual to join our team as a Patient Experience & Front of House Coordinator.
This is not a standard receptionist role. You will be the first impression of our clinic and a key part of our patient journey.
Key Responsibilities:
* Managing incoming calls and enquiries
* Converting consultations and optimising diary flow
* Handling deposits and bookings
* Delivering outstanding patient communication
* Supporting post-treatment follow-ups
* Maintaining strict confidentiality and professionalism
We are looking for someone who is:
* Exceptionally well-presented and articulate
* Calm, organised and emotionally intelligent
* Experienced within private healthcare, aesthetics or luxury service environments
* Commercially aware and confident with diary management
* Passionate about delivering high standards
Part-time hours: 10–16 per week (flexible across clinic opening times).
If you are passionate about patient experience and want to be part of a growing, respected clinic, we would love to hear from you.
Job Type: Part-time
Pay: From £12.21 per hour
Expected hours: 10 – 20 per week
Benefits:
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
Work Location: In person