Italian Customer Service - Temporary to Permenant
Our client is a vibrant and successful ecommerce organisation based in North London. They are currently recruiting for an outgoing and confident Customer Service Administrator to work within their Italian branch of the company.
Key responsibilities include:
* Ensure each customer is provided with exceptional service at every point of contact
* Respond to customer issues and complaints in a customer friendly way ensuring repeat customer purchase
* Chase suppliers regarding customer deliveries
* Liaise with suppliers regarding customer queries and issues
* Complete admin tasks to set timescales
* Provide a proactive approach to exceeding customer expectations
* Proactively identifying system improvements and website issues
Requirements:
* At least 6 months experience in a similar customer service role
* Fluent in Italian and English
* Educated to minimum GCSE standard
* Articulate, bright and forward thinking
* Detail driven with the ability to prioritise work
* Systems: Outlook and In-house Customer Database
If you have what it takes and want to hear more, apply now!!
Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) Ltd wishes you the best of luck in your job search.
Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK