A role which focuses on managing and growing relationships with major merchant and distributor accounts, driving sales performance and market penetration for a clay-based building materials portfolio. It combines strategic account development with day‑to‑day commercial management to increase revenue, strengthen partnerships, and support long-term business growth.
Client Details
Our client is a leading UK manufacturer of clay-based building products and is seeking a dynamic Key Account Manager to manage and grow relationships with major merchant groups, distributors, and specification partners. This is a strategic commercial role focused on driving revenue, strengthening market presence, and delivering exceptional customer experience across a diverse client base.
Description
Account Management & Growth
* Manage and develop relationships with major national and independent merchants, distributors, and key buying groups.
* Implement structured account plans to increase product penetration, market share, and profitability.
* Conduct regular account reviews, performance analysis, and forecasting to ensure sustained growth.
* Identify cross‑selling and upselling opportunities across the clay drainage, infrastructure, and building solutions portfolio.
Business Development
* Target new strategic accounts within construction, civils, utilities, and infrastructure sectors.
* Work with specification teams to ensure products are included in relevant projects and frameworks.
* Monitor market trends, competitor activity, and customer insights to inform commercial strategy.
Commercial Strategy & Performance
* Negotiate pricing, rebates, agreements, and terms with key accounts in line with commercial guidelines.
* Collaborate with internal teams including technical, operations, and supply chain to ensure service excellence.
* Provide accurate sales forecasting, pipeline updates, and performance reporting.
Customer Support & Engagement
* Deliver product training, presentations, and technical support to customer teams.
* Attend industry events, exhibitions, and customer visits to represent the business professionally.
* Resolve customer queries and service issues promptly to maintain strong relationships.
Profile
* Proven experience as a Key Account Manager within building materials, construction products, civils, or related industrial sectors.
* Strong commercial acumen with experience managing major merchants or distributor accounts.
* Excellent negotiation, presentation, and communication skills.
* Ability to build long‑term partnerships and manage varied stakeholder groups.
* Comfortable working autonomously and making data‑led decisions.
* Full UK driving licence with flexibility for national travel.
Job Offer
Competitive package depending on experience
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