Job details
Job Title: Estates Manager - PFI/Healthcare Contract
Location: South London
Salary: £60,000 + bonus
Monday - Friday: 8am - 4pm
Our client is a leading provider of facility management services, specialising in the healthcare sector. We are committed to delivering high-quality solutions that enhance the patient experience and support the efficient operation of healthcare facilities. With a focus on innovation and customer satisfaction, we strive to be at the forefront of the industry.
Role Overview:
Reporting to the Site Business Director, you will be leading a team responsible for the front line management of the ...
day-to-day delivery of Hard FM services to a PFI Contract.
This will encompass all aspects of Hard FM included within the agreed SLAs including the management of in-house and
outsourced resources to deliver both hard services. This includes the effective management and delivery of
planned preventative maintenance programs, responding to the 'reactive' needs of the client, to ensure continuous
improvement and financial performance within agreed budgets.
The Estates Manager will have sole financial responsibility for performance of the contract and take an active role in
ensuring PMS deductions and unavailability penalties are kept to a minimum.
Key Responsibilities:
Establish key relationships with Contract Representatives from the NHS trust and JV partner.
Attend meetings with Stakeholders to monitor and improve service delivery.
Ensure the contract is delivered to agreed budgetary parameters and manage monthly financial
commitment, and maximise revenues and optimise overall expenditure across the contract.
Delivery of hard services including 'front line' repair and/or establishment of reactive M&E requirements and site / desk checking of Service Partner works.
Ensure that all aspects of service outputs are delivered to comply with the Operating Contract, Statutory
legislation and good working practice at all times
Ensure that works are delivered in a timely manner to avoid PMS and Unavailability deductions, along with
effectively managing in-house and outsourced resources to deliver both hard and soft services.
Work with Commercial and Procurement Teams to ensure that all works are undertaken by the most cost
effective manner using either self-delivery or suppliers.
Bring previous supply chain knowledge to assist in the development of a high performing supply chain.
Build relationships with Service partners and attend regular planned meetings where appropriate and
ensure full co-operation as and when required.
Manage Service Partners and suppliers in conjunction with contract documents and client requirements.
Achieve and improve KPI objectives for the contract organisations and internal service provision assigned
to carry out duties, this will include that all contractual self monitoring audits are completed to an agreed
standard by Facilities Managers and Site Teams.
Quality and performance management of all services including monthly performance reporting, both
internally and externally, and maintenance of the site document registry.
Maintain FM management systems for site based operations to ensure that jobs are appropriately logged
and reported.
Assisting with resourcing and managing project works including, but not limited to, equipment upgrades and building and M&E asset replacements.
Liaison with, and reporting to, the customer within the agreed reporting process.
Ensure the cultivation of innovation and best practice and share across the wider business unit.
Candidate Requirements:
Previous experience of management of FM Contracts and influence change where required, along with
customer facing attitude and excellent team building
M&E Background (electrical or mechanical to a Level 3 standard or equivalent)
Have experience in coaching and influence teams
Services management experience of people and commercial issues
Must satisfy a CRB check and health check
Good communication skills with the mental agility to 'think on feet' and provide convincing practical
solutions
Good "people-management" skills
Strong analytical skills with a strong bias towards P&L financial management
Intelligent approach to performance monitoring including relevant experience
Well-developed coordination skills
Proficient IT skills, including Excel & Microsoft office
Experience of working to ISO 9001 or similar quality system
Available to respond to out of normal hours emergency situations
If you're ready for your next challenge - please apply today!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Title: Estates Manager - PFI/Healthcare Contract
Location: South London
Salary: £60,000 + bonus
Monday - Friday: 8am - 4pm
Our client is a leading provider of facility management services, specialising in the healthcare sector. We are committed to delivering high-quality solutions that enhance the patient experience and support the efficient operation of healthcare facilities. With a focus on innovation and customer satisfaction, we strive to be at the forefront of the industry.
Role Overview:
Reporting to the Site Business Director, you will be leading a team responsible for the front line management of the
day-to-day delivery of Hard FM services to a PFI Contract.
This will encompass all aspects of Hard FM included within the agreed SLAs including the management of in-house and
outsourced resources to deliver both hard services. This includes the effective management and delivery of
planned preventative maintenance programs, responding to the 'reactive' needs of the client, to ensure continuous
improvement and financial performance within agreed budgets. ...
The Estates Manager will have sole financial responsibility for performance of the contract and take an active role in
ensuring PMS deductions and unavailability penalties are kept to a minimum.
Key Responsibilities:
Establish key relationships with Contract Representatives from the NHS trust and JV partner.
Attend meetings with Stakeholders to monitor and improve service delivery.
Ensure the contract is delivered to agreed budgetary parameters and manage monthly financial
commitment, and maximise revenues and optimise overall expenditure across the contract.
Delivery of hard services including 'front line' repair and/or establishment of reactive M&E requirements and site / desk checking of Service Partner works.
Ensure that all aspects of service outputs are delivered to comply with the Operating Contract, Statutory
legislation and good working practice at all times
Ensure that works are delivered in a timely manner to avoid PMS and Unavailability deductions, along with
effectively managing in-house and outsourced resources to deliver both hard and soft services.
Work with Commercial and Procurement Teams to ensure that all works are undertaken by the most cost
effective manner using either self-delivery or suppliers.
Bring previous supply chain knowledge to assist in the development of a high performing supply chain.
Build relationships with Service partners and attend regular planned meetings where appropriate and
ensure full co-operation as and when required.
Manage Service Partners and suppliers in conjunction with contract documents and client requirements.
Achieve and improve KPI objectives for the contract organisations and internal service provision assigned
to carry out duties, this will include that all contractual self monitoring audits are completed to an agreed
standard by Facilities Managers and Site Teams.
Quality and performance management of all services including monthly performance reporting, both
internally and externally, and maintenance of the site document registry.
Maintain FM management systems for site based operations to ensure that jobs are appropriately logged
and reported.
Assisting with resourcing and managing project works including, but not limited to, equipment upgrades and building and M&E asset replacements.
Liaison with, and reporting to, the customer within the agreed reporting process.
Ensure the cultivation of innovation and best practice and share across the wider business unit.
Candidate Requirements:
Previous experience of management of FM Contracts and influence change where required, along with
customer facing attitude and excellent team building
M&E Background (electrical or mechanical to a Level 3 standard or equivalent)
Have experience in coaching and influence teams
Services management experience of people and commercial issues
Must satisfy a CRB check and health check
Good communication skills with the mental agility to 'think on feet' and provide convincing practical
solutions
Good "people-management" skills
Strong analytical skills with a strong bias towards P&L financial management
Intelligent approach to performance monitoring including relevant experience
Well-developed coordination skills
Proficient IT skills, including Excel & Microsoft office
Experience of working to ISO 9001 or similar quality system
Available to respond to out of normal hours emergency situations
If you're ready for your next challenge - please apply today!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
1. skills
ability to follow job and safetry instructions,assembling furniture,assigning engineers,assiting contracts manager,attend client meetings,boilers,budgets/ wip management,building services,building maintenance,carpentry,carry out reports,changing lamps,client liaison,cleaning skills,closing down jobs,commercial,compliance,concept 500,concept evolution,contractor management,dealing with client and sub contractors,door closers,electrical maintenance,emergency lighting,fire alarms,general administration,geneva,hanging doors,hanging pictures/ noticeboards,h&s,kpi's,maintaining critical plant,maintenance schedules,manage ppm schedule,maximo,mechanical maintenance,office moves,orangise sub contract labour,oranise permits,organise labour and the procurement of materials and parts,painting and decorating,pipework,planet,p&l responsibility,plumbing,power distribution,ppm,previous cleaning experience,radiators,raising po's,reactive maintenance,reactive & planned maintenance,residential,risk assessments,service charge,showers,sinks,sla's,split systems,supervision of engineers,Team leadership,technical back up,testing and inspection,toilets,unblocking toilets,water treatment,wip reports,woodwork
2. qualifications
17th edition,city & guilds electrical installations
3. education
BSc mechanical enginering,building control degree,