Join Crerar Hotels – Where Passion Meets Hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests – and that starts with YOU ! Whether you’re an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District. As a Guest Services Team Member, you’ll be instrumental in planning and organising meetings and events, ensuring they run smoothly and efficiently. You’ll handle event bookings, conduct site visits, and work closely with the hotel and food & beverage teams to coordinate groups and events. Additionally, you’ll manage the social media presence, engaging with followers and promoting our services. Your role will also involve providing exceptional guest service, professionally handling any complaints, and creating a welcoming atmosphere to ensure all guests have an outstanding experience. If you thrive in a dynamic environment and enjoy creating memorable moments for guests, we’d love to hear from you! Why Work with Us? On top of the fantastic benefits below, we offer a competative salary At Crerar Hotels, we truly value our team, and that’s why we offer: Wagestream – Get instant access to your earned wages when you need them. YuLife – Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments. Echo – Our brand-new communications platform keeps you connected and engaged. Career Development – We invest in our people with fantastic training and progression opportunities. Employee recognition and reward scheme – celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days. Exclusive Discounts – Stay, dine, and relax at our beautiful hotels at special team rates. Work in Breathtaking Locations – From the Scottish Highlands to coastal escapes, our hotels are truly spectacular! Be Part of Something Special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!