Goodman Masson are currently working with a social housing organisation in London to recruit for an interim Operations Manager / Head of Repairs.
Rate - £600 - £650 a day INSIDE IR35 umbrella
Operations Manager / Head of Repairs
We are seeking an experienced Operations Manager/ Head of Repairs to lead and manage a high-performing team responsible for delivering a responsive maintenance service across a multi-site residential portfolio. This is a senior operational role with responsibility for ensuring efficiency, compliance, and excellent customer outcomes across all responsive and planned maintenance works.
Role Purpose
Reporting to the senior leadership team, you will take ownership of the operational delivery of responsive and planned works, ensuring services are efficient, customer-focused, and aligned with organisational priorities. You will lead, support, and challenge managers and supervisors, driving continuous improvement and operational excellence across the service.
Key Responsibilities
1. Lead and manage teams across multiple workstreams to deliver responsive, planned, and remedial maintenance services
2. Oversee scheduling, inspection, and post-inspection processes to ensure high-quality service delivery
3. Manage subcontractors, suppliers, and contractor relationships to achieve agreed performance standards<...